Terms of Use

On The Go Gift Cards Terms of Use

General Terms

These terms and conditions apply to On The Go gift cards and are subject to change at any time. The On The Go gift card is usable up to its balance only to purchase fuel and merchandise at participating locations.

  • Redeemable in participating gas stations.
  • No expiration dates. No fees.
  • Not redeemable for cash unless required by law.
  • Not redeemable for lottery tickets, money orders or other gift cards.
  • Lost, stolen or cards used without authorization will not be replaced.
  • Not a credit or debit card.
  • Not valid as payment on any credit accounts.
  • All terms enforced except where prohibited by law.

Purchase an On The Go Gift Card

The physical card may be purchased at participating locations.

Participating Locations

We recommend that you contact your location as we cannot guarantee the acceptance of your On The Go gift card at all locations due to each location being independently owned and operated.


Check gift card balance online at www.clarkbrands.com/balance or call 1-800-987-4094. Must have the card number and PIN available.


Your On The Go gift card has a Card Number and Personal Identification Number (PIN) associated with it. The PIN can be found by scratching off the silver box on the back of the card.

Reloading Your Cards

You can reload your physical card at our participating locations. The maximum balance of a gift card is $250.

Unauthorized Transactions / Replacement of Lost, Stolen or Damaged Cards

You are responsible for all transactions associated with your On The Go gift card, whether authorized or unauthorized. You are responsible for safeguarding your card.  It will not be replaced if lost, stolen or used without authorization.


We reserve the right to refuse to accept or otherwise limit the use of any On The Go gift cards if we reasonably believe the use is unauthorized or unlawful.

Effective Date/Changes to Terms and Conditions

These On The Go Gift Card Terms and Conditions are effective upon publication on this website. You should not use your card if you object to this Agreement. Use of the gift card constitutes acceptance of this Agreement.


See Clark Brands Frequently Asked Questions ›

Additional Resources on preventing gift card fraud ›