Conversion Information for your RubyCi/Commander
As a valued customer, we want to inform you that Clark is retiring the legacy platform in which you are processing payment cards. Your Point-of-Sale (POS) will need to move to the Clark go-forward platform. This conversion is required to take advantage of current and future products offered by Clark.
I Process Via Internet and Have a Cisco/Acumera
What do I need to do at my POS?
- Schedule a technician to complete conversion
- Technical information provided by Clark via email on April 26, 2019
- For a list of technicians in your state, please click here.
Do I need to order a firewall?
- Order a PaySafe by visiting www.clarkbrands.com/paysafe
- To be able to accept EMV at the pump, Verifone is requiring the zone router to be removed and replaced with a PaySafe, which is an approved MNSP
I have an MX Series PIN Pad
- A technician needs to encrypt the PIN pad with Wells TDES Key 351
- Clark will provide a $100 credit for the PIN pad update
Do you have PIN Debit at the pump?
- If PIN debit is not accepted at the pump – no additional action needed at the pump
- If PIN debit is accepted at the pump, a technician needs to encrypt with Wells TDES Key 351
- Please call 877-462-5275, ext. 3 and provide the type and number of pumps at your location
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Clark Brands is made up of nearly 1,000 gas stations in 32 states, the District of Columbia, and Puerto Rico. Our stations create jobs and service thousands of customers like you each day. As independent merchants, Clark and Crown locations have close ties to their local community. We are proud of our local focus, and we look forward to serving you in the future.
Clark Brands, LLC
750 Warrenville Rd, Suite 301
Lisle, IL 60532
Main Phone: 877-GO-CLARK
Text: 331-444-7959
