Conversion RubyCi/Commander

Conversion Information for your RubyCi/Commander

As a valued customer, we want to inform you that Clark is retiring the legacy platform in which you are processing payment cards. Your Point-of-Sale (POS) will need to move to the Clark go-forward platform. This conversion is required to take advantage of current and future products offered by Clark.

I Process Via Internet and Do Not Use a Clark Preferred Firewall

What do I need to do at my POS?

Schedule a technician to complete conversion
Technical information provided by Clark via email on April 26, 2019
For a list of technicians in your state, please click here.

Do I need to order a firewall?

It is a PCI requirement to use a firewall when processing payment cards over the internet
Order a PaySafe by visiting www.clarkbrands.com/paysafe
To be able to accept EMV at the pump, Verifone is requiring the zone router to be removed and replaced with a PaySafe, which is an approved MNSP
- Verifone announcement
- ControlScan zone router removal procedure

"paying for gas, small DOF. Other images from this series:"

I have an MX Series PIN Pad

A technician needs to encrypt the PIN pad with Wells TDES Key 351
Clark will provide a $100 credit for the PIN pad update

Do you have PIN Debit at the pump?

If PIN debit is not accepted at the pump – no additional action needed at the pump
If PIN debit is accepted at the pump technician needs to encrypt with Wells TDES Key 351
- Please call 877-462-5275, ext. 3 and provide the type and number of pumps at your location

Conversion Assistance

Not sure what you need to do with your PIN pad or PIN debit at the pump? Upload a photo of your PIN pad and/or the PIN pad at the pump as well as your entire pump, then complete the form and we will contact you with more instructions.

Upload Photos
Drop files here or

Max. file size: 12 GB.
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Clark Brands is made up of nearly 1,000 gas stations in 32 states, the District of Columbia, and Puerto Rico. Our stations create jobs and service thousands of customers like you each day. As independent merchants, Clark and Crown locations have close ties to their local community. We are proud of our local focus, and we look forward to serving you in the future.